PRIVACY POLICY

Last Updated: January 31, 2026

1. INTRODUCTION

Appalachian Systems LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Stageworks (the "Service"), our web-based platform for competitive shooting sports stage design.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

This Privacy Policy is incorporated into and is subject to our Terms of Service. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms of Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

Account Registration Information

When you create an account, we collect:

• Name: Your first and last name
• Email Address: Used for account identification, communications, and password recovery
• Password: Stored in encrypted form; we cannot view your actual password
• Account Preferences: Settings and preferences you configure within your account

Payment Information

When you subscribe to the Service:

• Payment processing is handled entirely by Paddle, our third-party payment processor
• We do NOT collect, store, or have access to your credit card numbers, CVV codes, or banking information
• Paddle provides us with limited information such as: payment status, subscription status, transaction IDs, and the last 4 digits of your payment method (for your reference)
• Your payment information is subject to Paddle's privacy policy

User Content (Stage Designs)

Information you create or upload while using the Service:

• Stage Designs: All stage layouts, configurations, target placements, timing data, and related content you create
• Design Metadata: Creation dates, modification dates, design names, and associated notes
• Shared Content: Designs you choose to share with other users
• PDF Exports: Documents you generate from your stage designs

Communications

When you contact us for support or other purposes:

• Email correspondence with our support team
• Feedback, suggestions, or bug reports you provide
• Any other information you choose to provide in communications with us

2.2 Information Collected Automatically

Usage Data

When you access and use the Service, we automatically collect:

• Device Information: Browser type and version, operating system, device type
• Log Data: IP address, access times, pages viewed, actions taken within the Service
• Usage Patterns: Features used, frequency of use, session duration
• Performance Data: Load times, errors encountered, feature interactions

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Session Cookies: Keep you logged in and maintain your session
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use the Service to improve functionality

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.

2.3 Information We Do NOT Collect

We do not collect:

• Sensitive personal information such as Social Security numbers, government IDs, or biometric data
• Financial information (credit cards, bank accounts) - Paddle handles all payment processing
• Precise geolocation data beyond general location derived from IP address
• Information about minors under 18 years of age (our Service requires users to be 18+)

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Providing and Maintaining the Service

• Create and manage your account
• Process your subscription and manage billing
• Provide access to Service features and functionality
• Store and display your stage designs
• Enable PDF export and other tools
• Authenticate your identity and maintain security

3.2 Improving and Developing the Service

• Analyze usage patterns to understand how users interact with features
• Identify and fix bugs, errors, and technical issues
• Develop new features and improve existing functionality
• Test and optimize Service performance
• Conduct research and analytics (using aggregated, anonymized data)

3.3 Communications

• Send you account-related notifications (subscription status, payment confirmations, account changes)
• Respond to your support requests and inquiries
• Send important Service updates, security alerts, or policy changes
• Provide technical support and troubleshooting assistance

3.4 Security and Fraud Prevention

• Detect, prevent, and respond to fraud, abuse, security risks, and technical issues
• Protect the rights, property, and safety of Appalachian Systems LLC, our users, and the public
• Enforce our Terms of Service and other policies
• Comply with legal obligations and respond to legal requests

3.5 Aggregated and Anonymized Data

We may use aggregated and anonymized data (data that cannot identify you personally) for:

• Statistical analysis and research
• Understanding industry trends in competitive shooting sports
• Improving our algorithms and calculations
• Sharing general insights about platform usage (e.g., "Users create an average of X stages per month")

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Service Provider	Purpose	Information Shared
Paddle	Payment processing and subscription management	Name, email, subscription details
Hosting Providers	Server infrastructure and data storage	All Service data (encrypted when appropriate)
Email Service	Sending account and support emails	Email address, name, message content
Analytics Tools	Usage analytics (if implemented)	Anonymized usage data, IP address

All service providers are contractually obligated to:

• Use your information only for the specific services they provide to us
• Maintain appropriate security measures
• Not use or disclose your information for their own purposes

4.2 Shared User Content

When you choose to share stage designs with other users:

• Those designs become visible to other Service users as you intended
• Other users may view, use, or reference your shared designs for their competitive shooting sports activities
• You control what designs are shared and can modify sharing settings at any time

4.3 Legal Requirements and Protection

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service and other agreements
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users or the public

4.4 Business Transfers

If Appalachian Systems LLC is involved in a merger, acquisition, asset sale, or bankruptcy:

• Your information may be transferred to the acquiring entity
• We will notify you via email and/or prominent notice on the Service
• The acquiring entity will be bound by this Privacy Policy unless you consent to a new policy

4.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. DATA RETENTION

5.1 Active Accounts

We retain your information for as long as your account is active and as needed to provide the Service:

• Account Information: Retained while your account exists
• Stage Designs: Retained until you delete them or close your account
• Usage Data: Retained for analytical purposes (typically 12-24 months)
• Communications: Retained for customer service purposes (typically 2-3 years)

5.2 Account Deletion

When you delete your account or request deletion:

• Your account information and stage designs are removed from active systems
• Backups may retain data for up to 90 days for disaster recovery purposes
• Some information may be retained longer if required by law or for legitimate business purposes (e.g., financial records, dispute resolution)
• Anonymized data derived from your usage may be retained indefinitely

5.3 Legal and Operational Requirements

We may retain certain information longer when necessary to:

• Comply with legal, tax, or accounting obligations
• Resolve disputes or enforce agreements
• Prevent fraud and abuse
• Maintain business records

6. DATA SECURITY

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6.1 Security Measures

Our security practices include:

• Encryption: Passwords are hashed using industry-standard algorithms; sensitive data is encrypted in transit using HTTPS/TLS
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Secure Infrastructure: Servers maintained with security updates and monitoring
• Regular Backups: Data backed up regularly for disaster recovery
• Security Monitoring: Logging and monitoring of access to detect suspicious activity

6.2 Beta Status Considerations

6.3 No Absolute Security

Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You acknowledge and accept this inherent risk when using the Service.

6.4 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Choosing a strong, unique password
• Logging out of your account when using shared devices
• Notifying us immediately of any unauthorized access to your account

7. YOUR PRIVACY RIGHTS

7.1 Access and Portability

You have the right to:

• Access: View all your account information and stage designs through the Service interface
• Export: Download your stage designs as PDF documents at any time
• Request Data Copy: Contact us to request a copy of your personal information we have on file

7.2 Correction and Update

You can:

• Update your account information (name, email, password) through your account settings
• Modify or delete your stage designs at any time
• Contact us to correct inaccurate information we maintain about you

7.3 Deletion

You have the right to:

• Delete Individual Designs: Remove specific stage designs from your account
• Delete Your Account: Request complete account deletion by contacting support
• Effect: Account deletion removes your information from active systems (subject to retention policies in Section 5)

7.4 Opt-Out of Communications

You can:

• Opt out of non-essential communications (if we implement marketing emails)
• Note: You cannot opt out of essential Service communications (e.g., account status, payment notifications, security alerts) while maintaining an active account

7.5 State-Specific Rights

Depending on your location, you may have additional privacy rights:

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the "sale" of personal information (Note: We do not sell personal information)
• Non-discrimination for exercising your privacy rights

European Economic Area (GDPR)

If you are in the EEA, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing of your data
• Data portability
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with a supervisory authority

7.6 Exercising Your Rights

To exercise any of these rights, contact us at [email protected] with:

• Your name and email address associated with your account
• A description of your request
• Verification of your identity (we may ask security questions to confirm)

We will respond to verified requests within 30 days (or as required by applicable law).

8. CHILDREN'S PRIVACY

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18:

• We will delete that information as soon as reasonably possible
• We will terminate the associated account

If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

9. THIRD-PARTY LINKS AND SERVICES

The Service may contain links to third-party websites, services, or content that are not owned or controlled by Appalachian Systems LLC.

We are not responsible for:

• The privacy practices of third-party websites or services
• The content or accuracy of third-party resources
• How third parties collect, use, or share your information

When you access third-party links:

• You are subject to their privacy policies and terms of service
• We encourage you to read their privacy policies before providing any information
• Your interactions with third parties are at your own risk

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.

By using the Service, you consent to:

• The transfer of your information to the United States and other countries
• Processing of your information in accordance with this Privacy Policy
• Application of U.S. law to our data practices

We take reasonable steps to ensure your information receives adequate protection in accordance with this Privacy Policy, regardless of where it is processed.

11. DO NOT TRACK SIGNALS

Some web browsers have a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to have your online activity tracked.

Currently:

• There is no industry consensus on how to respond to DNT signals
• The Service does not currently respond to DNT signals
• We may revisit this policy as standards develop

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

12.1 Notice of Changes

When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For significant changes, we will provide prominent notice through:
  • Email notification to your registered email address
  • In-Service notification when you log in
  • Banner or pop-up on the Service
• We may request your explicit consent for material changes that expand how we use your information

12.2 Your Options

After a privacy policy update:

• Continued Use: Your continued use of the Service after the effective date constitutes acceptance of the updated policy
• Opt Out: If you do not agree with the changes, you should stop using the Service and may close your account

12.3 Review Regularly

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response Time: We will respond to privacy inquiries within 3 business days and will work to resolve your concerns as quickly as possible.

14. ADDITIONAL CALIFORNIA PRIVACY RIGHTS

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

14.1 Categories of Information

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, IP address, account ID
• Commercial Information: Subscription status, payment history (through Paddle)
• Internet Activity: Usage data, browsing history within the Service, interactions with features
• Professional Information: Stage designs related to competitive shooting activities

14.2 Business Purposes

We use personal information for the business purposes described in Section 3 of this policy.

14.3 No Sale of Personal Information

We do not sell personal information as defined by the CCPA/CPRA. We have not sold personal information in the past 12 months.

14.4 Right to Know

You have the right to request:

• Categories of personal information we collected
• Categories of sources from which information was collected
• Business purposes for collecting the information
• Categories of third parties with whom we share information
• Specific pieces of personal information we have about you

14.5 Exercising California Rights

To exercise your California privacy rights:

• Email us at [email protected] with "California Privacy Request" in the subject line
• Provide your name and email address for verification
• Specify which right you wish to exercise

We will not discriminate against you for exercising your California privacy rights.

15. LEGAL BASIS FOR PROCESSING (EEA)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific information and context:

• Contract Performance: Processing necessary to provide the Service and fulfill our Terms of Service (account management, Service delivery)
• Legitimate Interests: Processing necessary for our legitimate business interests (improving the Service, fraud prevention, security) that don't override your rights
• Consent: Processing based on your explicit consent (e.g., marketing communications if implemented), which you can withdraw at any time
• Legal Obligation: Processing necessary to comply with legal requirements

For questions about our legal basis for processing your information, contact us at [email protected].

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Last Updated: January 31, 2026
This Privacy Policy is effective as of the date stated above and applies to all users of the Stageworks Service.